http://wiki.support.versatilia.com/ 2010-03-25T09:44:49+00:00 http://wiki.support.versatilia.com/ http://wiki.support.versatilia.com/lib/images/favicon.ico text/html 2010-02-09T23:23:39+00:00 http://wiki.support.versatilia.com/10._products?rev=1265757819 Example file formats for upload can be found by clicking the link below <https://docs.google.com/leaf?id=0B-v2Btf_xVSsN2RkY2E4MWItNTc0ZC00ZTgyLWFjYmUtMGZjMjBiOWI2NGQ1&hl=en> text/html 2010-02-10T19:02:26+00:00 http://wiki.support.versatilia.com/adding_editable_fields_to_html_templates?rev=1265828546 Detailed below are all the tags you can add into your eMarketing Manager template to make them editable Standard Content Title: <$title$> Smaller strings such as headings Description: <$description$> Larger, multiline bodies of text Image: <img src=”$imagesrc$” width=””> Replaceable image, providing a width value will automatically resize each image text/html 2010-01-22T15:26:00+00:00 http://wiki.support.versatilia.com/basics?rev=1264173960 Header * <h1> This is an exception because there is only ever one <h1> tag on a page. The main heading contains a link (<a>) to the website homepage and the name of the website as it's text. It is easy to select this element (we recommend using #header h1 in your CSS incase the FCK Editor output contains an <h1>). You could use an image replacement technique to put the company logo at the top of the page. * .logged-in-as A simple <p> element containing some text and a link to indicate who t… text/html 2010-01-22T14:41:24+00:00 http://wiki.support.versatilia.com/blackberry?rev=1264171284 * visit your provider's website - eg. <http://www.blackberry.orange.co.uk/> * sign in with the username and password you have been given by your provider * the first time you sign in, you will go straight to this screen, but if not, in the 'email accounts' section, either click the 'notepad and pen' icon on an existing account, or click 'set up account' to add a new one * you will see a box with 2 links at the top - General Settings and Advanced Settings - choose 'General Settings' * en… text/html 2010-01-22T15:24:13+00:00 http://wiki.support.versatilia.com/boxes?rev=1264173853 This page outlines each of the BOXES that contain the site contents. The design of the markup here is aimed at making styling easy, if a little long-winded, by allowing for very specific selection of the elements in any part of the site. The BOXES are organised by the LAYOUT section they appear in and adhere to the source order of the actual HTML. You can assume they follow the .box <div> structure if an id is specified. text/html 2010-03-09T23:56:50+00:00 http://wiki.support.versatilia.com/business_control_panel?rev=1268179010 Business Control Panel Menu Create Your Own Menus text/html 2010-01-26T00:52:29+00:00 http://wiki.support.versatilia.com/business_dashboard?rev=1264467149 Business Control Panel Menu Create Your Own Menus Your Business Dashboard text/html 2010-03-10T00:03:23+00:00 http://wiki.support.versatilia.com/companies_users?rev=1268179403 Users Customers Prospects Suppliers Registrations text/html 2010-01-22T14:24:49+00:00 http://wiki.support.versatilia.com/contents?rev=1264170289 This site is updated almost every day with useful information to help you make the most of our products & services. Everytime we get asked a question we add the answers here. So please take some time to browse the contents. If you cannot find the answers here please try support.versatilia.com, where you can browse public discussions and contact our support staff. text/html 2010-01-26T02:17:15+00:00 http://wiki.support.versatilia.com/create_your_own_menus?rev=1264472235 Every menu command within the Datasite System has its own unique URL so it is easy to set up your own menu structure for specific tasks limited to specific users All menu items require a user to be signed in and will prompt for a sign in if a authenticated user is not already logged in text/html 2010-02-16T11:54:49+00:00 http://wiki.support.versatilia.com/creating_html_templates?rev=1266321289 Free templates This free HTML email template is intended for use with your eMarketing Manager service. You are welcome to modify it, and use it You will need some HTML editing skills if you wish to use this template or you can have a custom template created for you (no html skills are then required to use) text/html 2010-03-09T21:08:32+00:00 http://wiki.support.versatilia.com/css_templates_quick_start_guide?rev=1268168912 Follow these steps to be taken through the process of creating your own CSS for the Datasite eBusiness Framework and checking your access to your datasite * Test your FTP access and file permissions using the FTP details provided with your test site details. Please note the FTP user name will be your website address and not your Business Control Panel user name * Ensure you have 'passive mode' set in your FTP client and log in. * Create a small file using Notepad called test1.txt * Upl… text/html 2010-01-22T16:06:27+00:00 http://wiki.support.versatilia.com/csv_import?rev=1264176387 To use manual data import your files will need to be in a 'csv' format. You can create csv files from any 'xls' file in excel by using the 'save as' option and choosing Windows CSV or using the 'download as' option from Google Spreadsheets WARNING! The files will take some time to upload, even on a broadband connection. For example, if you have 5000 products to upload it could take 10 minutes to upload the file, 20 minutes to upload the images, and 10-15 minutes to update the database, so pleas… text/html 2010-03-10T00:20:08+00:00 http://wiki.support.versatilia.com/data_management?rev=1268180408 Internal Databases CSV Import API Single Sign On Punch Out KB Databases Currency Post Code Download Request text/html 2009-12-11T15:34:07+00:00 http://wiki.support.versatilia.com/databases?rev=1260545647 Internal Link text/html 2010-03-09T23:56:07+00:00 http://wiki.support.versatilia.com/datasite_core_platform?rev=1268178967 Please click on a link below to find help sheets on the related topics or use the search box provided to type in a keyword Managing your Website - A Quick Start Guide Using your own Domain Name Design & Templates Business Control Panel Dashboard text/html 2009-12-11T15:26:55+00:00 http://wiki.support.versatilia.com/datasite_ebusiness_platform?rev=1260545215 Please click on a link below to find help sheets on the related topics or use the search box provided to type in a keyword Business Dashboard Products & Categories Companies & Users Orders & Quotations Forms & Enquiries Website Management text/html 2010-02-10T13:10:03+00:00 http://wiki.support.versatilia.com/design_templates?rev=1265807403 Datasite CSS Template Datasite CSS Template Quick Start Guide FTP Access to the Server text/html 2010-03-11T18:36:58+00:00 http://wiki.support.versatilia.com/domain_names?rev=1268332618 This page explains how to use your own name (eg. www.my-company.com) for your Datasite website. What is a Domain Name? An Internet Domain Name is a unique name that can be used to access a company's website, email addresses, and other Internet resources related to a company or other entity. The definitions below are simplified a little to make them easy to understand for non-technical people. text/html 2010-01-22T14:27:40+00:00 http://wiki.support.versatilia.com/email_client_setup?rev=1264170460 Please click on a link below to find help sheets on the related topics or use the search box provided to type in a keyword Outlook Express Outlook Entourage Thunderbird Blackberry iPhone text/html 2010-03-07T22:30:08+00:00 http://wiki.support.versatilia.com/emarketing_manager?rev=1268001008 HTML Templates for eMarketing Manager Adding Editable Fields to your EMail Template Spam Filter Testing & EMail Client Compatability text/html 2010-03-10T00:04:21+00:00 http://wiki.support.versatilia.com/forms_enquiries?rev=1268179461 Create New Forms Managing Datamate Responses Reviews text/html 2010-01-21T21:08:35+00:00 http://wiki.support.versatilia.com/freestyle_templates_quick_start_guide?rev=1264108115 FreeStyle Quick Start Guide Follow these steps to be taken through the process of creating your own CSS for the FreeStyle template. * Test FTP access and file permissions using the FTP details provided with your test site details * Ensure you have 'passive mode' set in your FTP client and log in text/html 2010-02-10T13:20:05+00:00 http://wiki.support.versatilia.com/ftp_access_to_the_server?rev=1265808005 With each Datasite installation we provide secure FTP access to your CSS files, Javascript files, Image Libraries & Downloadable Documents Your User Name and Password will be supplied with your datasite If you do not already have a suitable FTP client the we recomend Filezilla - this can be downloaded free by clicking on the link below text/html 2010-01-22T17:00:38+00:00 http://wiki.support.versatilia.com/giftcards_certificates?rev=1264179638 The Gift Cards feature allows you to create vouchers that people can use to pay for goods. The gift cards can be set up for single-use or multiple uses, and the remaining balance will be remembered after each use. Setting up the Site * fill in a name for the gift card code box on the 'ordering setup' screen * tick 'allow zero value orders' on the 'ordering setup' screen * create a product in your in-house system with the product code 'GIFTCARD' (or use a different code, but be sure to h… text/html 2010-01-26T00:55:57+00:00 http://wiki.support.versatilia.com/google_apps?rev=1264467357 For support on Google Apps we recomend clicking the Help link on the top right of your Google Apps screen for help relative to the specific application or go to <http://google.com/support> for the Google Support Index Detailed below are a few links rlated to Google Apps Integration with Datasite text/html 2010-01-22T14:30:36+00:00 http://wiki.support.versatilia.com/iphone?rev=1264170636 * click settings and scroll down to Mail, Contacts and Calendar then click it * scroll down to 'Other' and click it * Enter your name, email address, email password and a description in the boxes and then click save * Choose IMAP at the top of the screen and enter the mail server settings that were emailed to you when the hosting account was setup eg. mail.your-web-address.co.uk etc... (don't forget that your username is your FULL email address) * click save * Click 'Cancel' on the di… text/html 2010-03-10T13:09:22+00:00 http://wiki.support.versatilia.com/layout?rev=1268226562 This page guides you through the HTML <div> structure from the outside in to give you a better understanding of what you will be styling. We believe strongly in minimal markup and lean HTML but also understand that we need to cater for CSS coders of different skill levels and provide a very flexible toolkit. Therefore we have provided a lot of structural markup and CSS hooks to help make the template both flexible and easy to use. The overall effect on pagesize is not too great and is certainly… text/html 2010-01-26T00:51:57+00:00 http://wiki.support.versatilia.com/main_menu_navigation?rev=1264467117 The main menu items are listed down the left hand side of the page (see below) and as you click on each main section it will display the sub menu options. Listed below is a breakdown of each menu and its related sub menus hyperlinked to help for that page text/html 2010-03-10T00:17:04+00:00 http://wiki.support.versatilia.com/marketing_tools?rev=1268180224 Statistics SEO Sales Chains Newsletter Vouchers & Gift Certificates Offers Live Chat eMarketing Manager Reports News Campaigns text/html 2010-01-25T15:40:14+00:00 http://wiki.support.versatilia.com/menus_navigation?rev=1264434014 The main menu items are listed down the left hand side of the page (see below) and as you click on each main section it will display the sub menu options. Listed below is a breakdown of each menu and its related sub menus hyperlinked to help for that page text/html 2010-03-10T00:01:48+00:00 http://wiki.support.versatilia.com/offers?rev=1268179308 Creating an Offer Buy 1 get 1 free on product X In this case we will assume: * the amount will appear as a discount to the value of 1 product, for every 2 added to the basket Set the following when you add or update (any fields not mentioned should be left alone): text/html 2009-12-11T14:55:18+00:00 http://wiki.support.versatilia.com/order_configuration?rev=1260543318 Order Process Shipping Setup text/html 2010-03-10T00:06:40+00:00 http://wiki.support.versatilia.com/orders_quotations?rev=1268179600 Orders Quotations (Saved Baskets) Order Forms Despatches Cost Centres Order Configuration Shipping & Delivery Credit Card Payment Setup Gift Cards text/html 2010-02-10T18:33:51+00:00 http://wiki.support.versatilia.com/other_web_tools?rev=1265826831 Please click on a link below to find help sheets on the related topics or use the search box provided to type in a keyword Email Client Setup eMarketing Manager text/html 2010-01-22T16:55:07+00:00 http://wiki.support.versatilia.com/payment_processing_options?rev=1264179307 Follow the appropriate guide below to set up the account with your credit card payment provider. * User Instructions - free and simple but support and dispute resolution can be very difficult * World Pay - aimed at higher-turnover merchants, transaction fees under 5% * NetBanx - recommended high per-transaction costs (4-8%) but flexible friendly service * Authorize.Net Setup for Datasite - US-only provider, good reviews and very configurable * Secure Trading setup - recommended easy … text/html 2010-01-21T15:28:09+00:00 http://wiki.support.versatilia.com/products?rev=1264087689 Important Rules for Product Data Import 1. If products have the same product ID, any fields you've uploaded in your CSV will overwrite the ones already there, but for example if you didn't include “category” in your upload, existing product categories will stay the same text/html 2010-03-10T00:02:46+00:00 http://wiki.support.versatilia.com/products_categories?rev=1268179366 Categories Products Price Lists Product Search Tax Codes Product Options text/html 2010-03-09T20:40:58+00:00 http://wiki.support.versatilia.com/quick_start_guide?rev=1268167258 When a Datasite is first set up it will look uninviting and empty so it can be hard to know where to start. On this page we provide an outline of what to do to make the most of this incredibly versatile e-business platform. Where to start Your Home Page First of all start by filling in a brief introductory paragraph or two on the home page under website/front Page. You can upload a logo or top banner here as well. This page will later be styled using CSS but it is important to add some conte… text/html 2010-01-22T16:58:27+00:00 http://wiki.support.versatilia.com/special_offers?rev=1264179507 Creating Offers Buy 1 get 1 free on product X In this case we will assume: * the amount will appear as a discount to the value of 1 product, for every 2 added to the basket Set the following when you add or update (any fields not mentioned should be left alone): text/html 2010-01-14T11:09:38+00:00 http://wiki.support.versatilia.com/start?rev=1263467378 [[Datasite eBusiness Platform]] [[Informant EMail & Voice]] [[Datasite Accounting]] Google Apps [[Other Web Tools]] text/html 2010-01-27T14:19:57+00:00 http://wiki.support.versatilia.com/subsites_affiliate_sites?rev=1264601997 The Datasite eBusiness Platform enables you to easily create new stores, sub sites or affiliate sites from your main website. Detailed below is the simple process that you need to follow to create a new store 1. Click Create Store or Subsite This button is located in the top right hand corner of your web control panel text/html 2009-12-11T15:28:08+00:00 http://wiki.support.versatilia.com/systems_integration?rev=1260545288 Postcode Carrier text/html 2010-03-10T13:02:29+00:00 http://wiki.support.versatilia.com/understand_our_css_templates?rev=1268226149 This is an introduction into how the datasite CSS template works for Website Developers and Designers who are writing CSS for the Datasite eBusiness Platform. Our template has been designed to enable easy styling of the HTML generated by datasite but at the same time still offer the variety of CSS hooks and HTML wrappers required to achieve almost any design a company would want text/html 2010-03-10T00:17:37+00:00 http://wiki.support.versatilia.com/vouchers_gift_certificates?rev=1268180257 The Gift Cards feature allows you to create vouchers that people can use to pay for goods. The gift cards can be set up for single-use or multiple uses, and the remaining balance will be remembered after each use. Setting up the Site * fill in a name for the gift card code box on the 'ordering setup' screen * tick 'allow zero value orders' on the 'ordering setup' screen * create a product in your in-house system with the product code 'GIFTCARD' (or use a different code, but be sure to h… text/html 2010-03-10T00:10:51+00:00 http://wiki.support.versatilia.com/website_management?rev=1268179851 General Settings Pages Navigation Knowledgebase News Forum Redirections Front Page Product Detail View Style & Themes Media Gallery Countries Phrases Icons